Spa Policies


We recommend calling as far in advance as possible to ensure availability. A credit card or gift certificate is required to reserve all spa services.

Gift Certificates

Gift Certificates may be redeemed for any service or retail product. Unused gift cards will expire after 12 months from the date of purchase.

Guest Cancellation

We request the courtesy of a 24-hour cancellation notice for all spa services. Cancellations of less than 24-hours will be charged 50% of the service value. Gift certificates will be reduced to half value. No-shows will be charged the full service value.

Spa Information

We suggest that you arrive 15 minutes prior to your scheduled appointment so you can begin your hands-on service at the scheduled time. If you are a first- time guest, you will have some paperwork to fill out. Forms can also be accessed on our website.

Late Arrivals

We regret that late arrivals may not receive an extension of their scheduled service and will be responsible for the full service fee.

Cell Phones

Out of consideration for all of our guests we ask that all cell phones be muted. Our front desk staff will assist you if needed.

Spa prices are subject to change. Please sign up for our e-mail list or “Like” us on Facebook to receive news of our seasonal and monthly specials.

Gift Certificates Make someone’s day with a gift certificate from The Spa on Green Street. Our Spa specialists can help you design the perfect gift.